Oleg took his time explaining everything about the vehicle, what was wrong, what needed fixing, how, how much, and gave me tips for future maintenance to not have these problems again. He spent more time with me to teach me about my car than the people at the dealership where I bought it from! Their online system and digital invoices are so easy to follow. These guys are hard working, transparent, and easy going. I love that I can have a coffee while I wait in the clean customer area and can open my laptop and do some work. I highly recommend AutoGermany to everyone!