After picking up a well loved 2002 BMW 325Ci convertible that needed some TLC, I thankfully found Autogermany after a quick google search. The booking process was done online and was very easy. When I dropped off my car, I met with Oleg and discussed the multiple issues with the car. Oleg was friendly and patient as I explained what I was seeing with the car. Oleg called me the next day and went over the detailed inspection report and provided my cost breakdown via email. The communication was clear and the breakdown provided was easy to understand, and sign off on. Oleg did advise me that due to the number of fixes needed, and due to being shorthanded because of summer vacation, they would need to keep the car for some time. Again, the communication through the week was clear and consistent and I always knew what was going on with my car. After two weeks, I picked up my car and all the issues identified were fixed and the car felt new again. Alex handed me the keys and provided me with a insurance inspection report as well. Thank you to Alex and Oleg for their excellent service and extremely fair pricing. I highly recommend Autogermany!